Owens & Minor is a supply-chain solutions company and the nation's leading distributor of name-brand medical and surgical supplies. Through its extensive distribution network, diverse product offering, and expertise in technology, logistics and supply-chain management, Owens & Minor serves more than 4,000 acute-care hospital customers nationwide.
Owens & Minor has established itself as the industry leader in healthcare supply-chain management, gaining recognition for its use of technology. For four successive years, Owens & Minor has ranked number one in the healthcare sector in InformationWeek magazine's annual survey of the nation's top 500 technology leaders that provide innovative information solutions for their customers. Customers agree that Owens & Minor is an industry leader. Last year, 97 percent of customers surveyed said they were satisfied with the quality of service they received from our company. Stated simply, Owens & Minor has become the best in its industry at getting vital medical and surgical supplies from the manufacturer to the patient's bedside. Using technology, logistics management, and top-notch customer service, Owens & Minor focuses on its principal business arena - the supply-chain - empowering its customers to focus on their primary mission-patient care.
One of Owens & Minor's principal goals is to help customers control healthcare costs and improve inventory management. Our company is committed to a mission that calls for:
- strategically focused expansion of partnerships with new and existing customers through distribution, supply-chain consulting and outsourcing, and third party logistics
- continued increases in the value and quality of services it provides
- expansion and differentiation of our portfolio of products and services in response to the changing needs of our supply-chain partners
- professional growth of our teammates through a teaching/learning culture that educates and challenges them to be the very best in their fields of endeavor and to understand the dynamics of our marketplace and customer base
Owens & Minor is comprised of three primary business units which work both independently and collaboratively to address specific customer needs, whether for basic distribution management, innovative logistics consulting, or outsourcing engagements. Owens & Minor's diverse service offerings provide our customers with the breadth and depth of solutions they need to streamline their supply-chain.
For more than a century, Owens & Minor has engaged in medical and surgical supply distribution, developing an unparalleled level of customer-service and supply-chain experience in healthcare. Today, we handle more than $4 billion in distribution business annually, using state-of-the-art forecasting and planning systems to ensure that customers have the products they need when they need them. Whether engaged simply to deliver products more efficiently, or to design a customized delivery system from bulk distribution to low unit of measure, just-in-time or stockless services, Owens & Minor has the capability to respond to any customer with quality and value.
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Owens & Minor is expanding its portfolio of supply-chain services to reach far beyond the conventional boundaries of physical distribution. With a vast storehouse of logistics expertise and technological capabilities, OMSolutionsSM supports customers who want to maximize operational efficiencies and cost savings in a broad range of supply-chain activities such as ordering, product standardization, contract compliance, and management of product inventories. Using existing and customized solutions, OMSolutionsSM targets a hospital's biggest supply-chain cost-drivers to help eliminate redundancy and other inefficiencies - putting the right people, products, technology and processes to work in the right places at the right time. OMSolutionsSM offers a full complement of consultation and implementation services ranging, for instance, from business planning, benchmarking, and total operating room redesign, to management all of a hospital's supply-chain activities.
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Leveraging its existing warehouse and transportation systems, award-winning technology and long-standing supply-chain relationships, Owens & Minor is working to streamline delivery of healthcare products for both healthcare providers and suppliers. Third-party logistics (3PL) is designed to help facilitate the product flow in the supply-chain from the manufacturer to the provider. 3PL will provide the physical distribution services of warehousing and transportation, enabled with technology and processes, to speed the movement of goods and services between buyers and sellers.
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