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 Emergency Preparedness 

As a leading distributor of medical and surgical products to hospitals across the United States, Owens & Minor recognizes its critical role in the healthcare supply chain during times of crises such as natural disasters and flu pandemics.

We have a comprehensive Emergency Response Program that establishes a framework for our organization that provides direction for protecting the safety of our teammates, maintaining business continuity, and ensuring continued service to our customers.
In the event of an actual emergency situation that impacts one or more of our coverage areas, you may look to these pages for relevant updates.

Disaster Preparedness Checklist

With hurricane season upon us, Owens & Minor wanted to provide these personal safety tips from the American Red Cross:
Hurricane Safety Checklist


Owens & Minor Responds to Extreme Weather Conditions from Hurricane Sandy

Message for Our Customers, GPOs, and Suppliers

October 30, 2012 - First and foremost, Owens & Minor always places a high priority on the well-being of our customers, their employees, and our teammates. Everyone on our team knows that serving our hospital customers, even in the face of extreme weather conditions, is our highest priority. Accordingly, before the storm arrived, Owens & Minor field team members reached out to customers to place emergency orders and ensure that our hospitals had the supplies necessary to function for several days, in case weather delayed subsequent deliveries.

We continue to monitor weather conditions and to adjust delivery schedules and customer service as needed. During this highly unusual storm, we managed to complete deliveries to our customers through high winds, pelting rain and even snow. A number of our Distribution Centers and the customers they serve were affected by the wide ranging storm and they continue to be affected. Regardless, Owens & Minor is ready and able to serve the needs of our customers as our Distribution Centers and our teammates work together to serve to the very best of our ability.

Operationally, all of the Owens & Minor Distribution Centers affected by the storm are operating under normal conditions. Teams worked tirelessly before and during to prepare, and now that conditions are stabilizing, operations will quickly move back to a normal schedule. Deliveries are being made on time, weather and road conditions permitting. Supplier deliveries are being accepted at all of our facilities, with teammates ready to receive the vital products. With a well-honed disaster preparedness plan in place, Owens & Minor helped its customers weather yet another history-making storm.

Owens & Minor’s Distribution Centers & Phone Numbers:

Richmond, VA – 804.752.5200
Baltimore, MD/Washington – 410.865.7700
West Deptford, NJ – 410.865.7700
Allentown, PA – 610.706.3149
Greensburg, PA – 724.837.5700
Boston, MA – 508.520.2000


Medical Supplies Medical Supply Store