Enduring Webinar: Resistance Isn’t the Enemy: It’s a Valuable Resource

Replay this Educational Program to Learn How Better Hand Hygiene is Possible

August 17, 2021

Owens & Minor invites the healthcare community to join us for this continuing education webinar: Resistance Isn’t the Enemy: It’s a Valuable Resource

Change is the underpinning of performance improvement initiatives in healthcare. Leading change is hard work, and while some efforts are successful, others are not. When change initiatives fail, the temptation is to blame the failure on “resistance” of those who wouldn’t get on board. In healthcare, resistance to change has been attributed as a key constraint to performance improvement.  In this webinar, we will discuss how resistance, understood as valuable feedback, can be an important resource to increasing the likelihood of successful change implementation.

The objectives of the webinar include:

  • Recall the myths of resistance and traps that thwart change.
  • Discuss the critical partnerships of change.
  • Identify tools that can transform resistance into an important resource that can be used as energy for effective change implementation

 Presenter: Lori Moore, MPH, BSN, RN, CPPS

Lori Moore joined GOJO in 2013 as a Clinical Application Specialist. In this position, she provided leadership and support to healthcare organizations as they implemented electronic compliance monitoring. She has been a trusted partner to hospital key stakeholders in the development, design, and implementation of hand hygiene improvement efforts. In January 2017, she transitioned to the role of Clinical Educator. Through this position, Lori provides clinical support and education to assist healthcare professionals on their journey to improve hand hygiene.

Lori’s clinical background is in critical care, and she worked in the medical intensive care unit at the Cleveland Clinic Foundation for 10 years. Her passion for patient safety and quality of care sparked her interest in infection prevention, and she worked as an infection preventionist prior to joining GOJO.

Accreditation Information: GOJO Industries, Inc. is approved by the California Board of Registered Nursing, Provider Number 15940.  A Certificate of Completion is available to all participants.

CE Information: Nursing professionals can earn 1.0 contact hours for the completion of this program.

Available Until: 05/20/22